If the issue is that the dealers you are calling do not have the model, size, or color you're looking for, you may want to ask them about the possibility of placing a special order. Some shops, depending on availability in our warehouse, are willing to order bikes based on individual customer requests. You may find, however, that not all shops are able to offer this option and that some may charge slightly more for special-ordered bikes.
Also, please note that the dealer locator shows independent dealers and not big box retailers or sporting goods chains. Please visit our Where to Buy page to get links to our big box retailers. The latter does not have the ability to place special orders.
In some rare cases, the dealer locator may show you information for a shop that is no longer a Schwinn dealer. If this is the case, we apologize for giving you the incorrect information and would appreciate you letting us know so that we can correct the error.